take care of buyer problems, offer proper remedies and options within the closing dates; stick to up to be sure resolution
the center and soul of our organization is our individuals. We’re a group of mission-pushed engineers with a passion for purposeful innovation and collaboration to solve sophisticated actual-globe troubles for our clientele. we have been always on the lookout for like-minded talent!
Will communicate with functions to ensure that the anticipations regarding QA aid for the strategies are fulfilled
do the job really should be an opportunity to study. We want employees that drive to higher by themselves and proactively get the job done to take action.
Etech’s multi-amount solution delivers optimistic effects whilst supplying agents the teaching and self esteem wanted to increase profitability and span of affect in the Market. Etech’s mixture of folks, procedures, and technology delivers a unique and at any time strengthening buyer practical experience.
a gaggle of devoted leaders within the Call Centre industry who will be excited about building a impressive distinction for our
the chance to Feel on your toes in a quick-paced atmosphere exactly where messages around chat and email come speedy and furious
knowledgeable demeanor with the chance to get ownership of every chat, phone or email and obtain an answer For each buyer.
controlling a distant or hybrid workforce could be demanding, but with the ideal procedures, it can be successful! During this episode of rapid Dose of CX, Etech’s COO, Kaylene Eckels, shares actionable suggestions regarding how to properly lead hybrid or remote teams—from location clear aims to fostering solid interaction.
Fostering Teamwork: as being a workforce member, the power and want to do the job cooperatively check here with Many others over a workforce; to be a group leader, the chance to reveal fascination, skill, and good results in receiving teams to learn to work jointly.
E Tech team is supplying superior-price engineering and data engineering solutions for all challenge phases given that its founding in 1993.
Identifies and escalates priority problems by inquiring probing issues and utilizing the information base application
Leading a teaching class is about creating a exciting, engaging atmosphere by which Finding out can prosper.
Collaborate with numerous departments to make certain personnel acquire the mandatory education to excel within their roles and lead to the general achievement of the company.